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What to Expect During A Virtual Solar Panel Consultation


The COVID-19 pandemic has forced all kinds of industries to change the ways they run, and the solar industry is no exception. Solar panel providers all across the world have been rethinking the ways they operate, looking for chances to reduce physical contact while still meeting with clients and giving them the best service possible. At Kosmos Solar, we’ve been embracing video call technology to keep in touch with our clients. If you’re scheduled to have a virtual solar panel consultation, here’s what you can expect from the experience.

Making Sure You’re Comfortable

Not everyone feels confident in their technology skills, which is why your solar panel consultant will take as much time as you need to help you get on the call and bring you up to speed on the solar panel discussion. Even before the appointment, we’ll be on standby to make sure you feel comfortable and confident with the video conference software being used. Even in virtual consultations, we’re still striving to give you the best experience we can.

In-Depth and Comprehensive Consultations

The talented solar panel technicians at Kosmos Solar are always working hard to meet the client’s needs, which is why we might spend up to an hour consulting with you. We’ll ask about your current electric bills, long-term energy goals, the look you hope to achieve with your home, and any other things you’d like us to take into consideration. We’ll keep you included in every step of the planning process, even past our consultation, so you can make adjustments or corrections to anything you don’t like. If you’re having trouble understanding anything we’re talking about, we’ll gladly take the time to explain so you can easily keep up.

Stellar Customer Service

Even without face-to-face client interaction, we’re still doing everything we can to give top-notch customer service. We understand this is a tough and unpredictable time, and we’re willing to work with your schedule or reschedule installations if you or anyone in your home gets sick. As exciting as it can be to install brand new solar panels, your health and safety should always come first. As long as you communicate your concerns, schedule problems, or health worries, we’ll always be receptive and flexible. Your solar panel installation experience should be completely positive, and our team will always work hard to make sure you’re satisfied with the service we provide.

Make the Switch With Kosmos Solar

If you want to reduce or eliminate your electric bill, invest in a growing industry, promote the use of renewable energy and become completely energy independent, it might be time to consider making the switch to solar power for your home. Kosmos Solar is passionate about quality installations and client satisfaction, which is why we work hard to educate our clients about the installation process, the upkeep for solar panels, and how they use the sun’s rays to power your home. With virtual consultations and 3D renderings of your roof, we’ll work with you to make an installation plan that meets your energy goals. Call or visit our website today for a free quote on our services!

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